Privacy Policy

Welcome to www.dimaxshop.com, an online website (including its mobile version) and mobile application (collectively, the “Website”), which is operated and managed by Dimax Life Sciences, having its registered office at #74 ,Gruham Exotica,Atodra Chowki, Karmala Surat 395005 (hereinafter referred to as the “Company”, “we”, “our” or “us”).

We are committed to protecting the privacy rights of all users of our Website. This Privacy Policy explains how we collect, use, disclose, and safeguard your Personal Data under the applicable privacy laws of India.

1. Purpose

This Privacy Policy outlines how we manage and protect your Personal Data, which refers to information that identifies a natural person, either directly or indirectly.

Your continued use of our Services means you have read and agreed to the terms of this Privacy Policy.

If you do not agree with the practices described in this Privacy Policy, please do not use our Website or Services.

2. Data We Collect

We may collect and process the following types of Personal Data:

Name, email, phone number, and address
Payment information (processed via third-party payment gateways)
Login credentials and account preferences
Location data (via cookies or GPS, if permitted)
Browsing behavior, IP address, device information
Information from cookies and similar technologies
Social media profile (if logged in through social platforms)

We may also collect data about other individuals that you provide, with the understanding that you have obtained their consent.

3. How We Use Your Data

We may use your data for the following purposes:

Account registration, login, and management
Order processing and delivery
Customer service and support
Marketing communications (you can opt out at any time)
Fraud prevention and security monitoring
Compliance with legal or regulatory obligations
Internal analytics to improve our Website and Services

4. Sharing Your Data

We may share your Personal Data with:

Our affiliates and group companies
Service providers (logistics, payment gateways, IT support, etc.)
Advertising and marketing partners
Government or regulatory authorities, where required
Any successor entity in case of merger, acquisition, or asset transfer

We ensure these parties handle your data securely and use it only for the purpose intended.

5. Cookies

We use cookies and similar technologies to:

Remember your preferences
Personalize content and offers
Analyze website traffic and usage patterns
Serve relevant ads (retargeting/remarketing)

You can control cookie usage via your browser settings. Note: disabling cookies may impact your user experience.

6. Your Rights

You have the right to:

Access, correct, or delete your Personal Data
Withdraw your consent at any time
Object to or restrict processing in certain cases

To exercise these rights, please email us at info@dimaxshop.com.

7. Data Security

We take appropriate measures to safeguard your Personal Data from unauthorized access, alteration, disclosure, or destruction, using industry-standard security technologies.

8. Data Retention

We retain your Personal Data for as long as necessary to fulfill the purposes described in this Policy or as required by law.

9. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, you may contact us at:

Email: info@dimaxshop.com
Phone: 9555534700
Address: #74 ,Gruham Exotica,Atodra Chowki, Karmala Surat 395005